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Account Security

Email hacked or
locked out? We can help.

// Access recovery and lockdown for Microsoft 365 & Google Workspace.

Suspicious login alert, contacts getting emails you didn't send, or you're just locked out entirely — this is recoverable, and every hour matters less than you think if you act now. We'll recover access, lock the account down, and check for anything left behind.

Signs your account
may be compromised.

Account compromise usually shows itself in one of a few ways. If any of these sound familiar, it's worth checking now rather than waiting to see if it gets worse.

The good news: in almost every case, we can recover access and lock things down before real damage is done — as long as it's addressed quickly.

"I just needed someone to tell me it was fixable and actually fix it — not a 20-step self-help article." — the reason most clients call us first
01
A suspicious login alert
Microsoft 365 or Google Workspace flagged a sign-in from an unfamiliar location or device. This is often the earliest warning sign — and the easiest moment to stop it.
02
Contacts receiving emails you didn't send
If clients or contacts are asking about emails you never wrote, your account is likely being used to send phishing or fraud attempts — this needs immediate action.
03
You're locked out entirely
Sometimes a lockout is the platform's own security response. Sometimes it's an attacker who changed your password. Either way, we can work directly with Microsoft or Google to restore access.
04
An unfamiliar mail forwarding rule
A classic attacker move: quietly forward your incoming mail elsewhere, often to intercept invoices or wire instructions. Most business owners never think to check for this.

Recover access,
then lock it down.

Access Recovery

We work directly with Microsoft 365 and Google Workspace business support channels to restore your access as fast as the platform allows.

Breach Containment

We check for and remove unauthorized mail forwarding rules, unfamiliar connected apps, and anything else an attacker may have set up while inside.

Credential Reset & MFA

New credentials, multi-factor authentication enforced, and any suspicious sessions terminated — so the same door can't be used twice.

Full Account Audit

We check sign-in history, connected devices, and account activity to understand the full scope — so nothing gets missed.

Contact & Client Notification Guidance

If clients or contacts were affected, we'll help you figure out who needs to be told and what to say — before it becomes a bigger trust problem.

Ongoing Protection

Once you're secure, we can keep monitoring for the kind of suspicious activity that caught this one — so it doesn't happen again.

Questions we
get a lot.

How do I know if my business has been hacked?

Common signs: a suspicious login alert from Microsoft 365 or Google Workspace, contacts receiving emails you didn't send, unfamiliar mail forwarding rules, being locked out of your own account, or a password that suddenly stops working. Any one of these is worth checking immediately.

Someone is sending emails from my account — what do I do first?

First, don't panic — this is recoverable. Change the password immediately if you still have access, and enable or check MFA. If you're locked out, contact us right away — every hour a compromised account stays active increases the exposure. We can recover access and lock it down.

I'm locked out of Microsoft 365 or Google Workspace — can you help?

Yes. Lockouts happen for a few reasons — a security response to suspicious activity, an admin change, MFA device issues, or an account flag. We work directly with Microsoft and Google's business support channels to restore access as fast as possible.

How do you secure my account after recovering it?

Once access is restored, we reset credentials, enforce MFA, review and remove any unauthorized mail forwarding rules or app access the attacker set up, and check for signs of further compromise. We'll also give you a plain-English summary of what happened.

Get your account
back and locked down.

Reach out now — we'll start recovering access and containing the issue right away. No commitment required to get help.

Service AreaCharlotte Metro & Surrounding