Pricing

How Much Does Managed IT Cost in Charlotte? Real 2026 Prices

Most IT companies make you call for a quote. Here are our published per-user prices, what they include, and what a 10 or 15-person office actually pays.

AMP IT · Charlotte, NCOctober 15, 20266 min read

The short answer

AMP IT charges per user, per month. Essential is $319 per user (5-user minimum), Better is $445 and Best is $499. A 10-person office on Essential pays about $3,190 a month. A 15-person firm on Best pays about $7,500 a month.

Standard managed IT agreements are 12 months. One-time projects, like a Microsoft 365 migration or a security assessment, do not require a 12-month agreement.

What the monthly price includes

Every plan includes:

  • Remote monitoring and management, with operating system and software patching
  • 24/7 automated threat detection with managed response
  • Email security and phishing protection
  • Automated backup of computers and cloud data
  • Helpdesk support for your team
  • New hire setup and offboarding when someone leaves
  • Two-step login (MFA) enforcement and mobile device support
  • A monthly health report
  • Microsoft 365 or Google Workspace administration, with the licensing included

Best adds a virtual CIO for planning, a 1-hour response commitment for urgent issues, a dedicated account manager, vendor management, disaster recovery planning and compliance planning. See the full plan comparison.

What changes the price

Two things: how many people need support, and which plan fits your risk. Firms that hold sensitive client data, answer insurance or client security questionnaires, or need a faster emergency response usually land on Better or Best. A small office that needs dependable support and baseline security usually starts on Essential.

How to compare quotes

When you line up quotes, ask each provider the same questions:

  • Is the price per user or per device, and what is the minimum?
  • Are Microsoft 365 or Google Workspace licenses included, or billed separately?
  • Are there per-ticket or after-hours charges?
  • Who owns security when nothing is broken?
  • How often are backups tested, and can they show you a restore?
  • What are the support hours, and what is actually promised for response time?

Support hours

Our team supports you Monday to Friday, 7 AM to 6 PM ET. Automated monitoring runs 24/7 on covered systems. The 1-hour emergency response commitment applies to the Best plan for covered urgent issues.

Frequently Asked Questions

Is Microsoft 365 included in the price?
Yes. Microsoft 365 or Google Workspace licensing and administration are included in all AMP IT plans.
Is there a minimum number of users?
Essential has a 5-user minimum.
Do I have to sign a long contract?
Standard managed IT agreements are 12 months. One-time projects do not require a 12-month agreement.
What does managed IT cost for a 15-person office?
On AMP IT’s Best plan, about $7,500 a month. On Essential, about $4,785 a month.

Want a number for your office? Book a free 15-minute call or see the plans side by side.

Related resources
Managed IT PricingIn-House vs. Managed ITManaged IT in Charlotte